Terms of Service
Effective Date: 1 March 2025
Welcome to Mute-X. By accessing or using our website, products, or services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
1. Acceptance of Terms
By using our services, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
2. Services Provided
Mute-X offers soundproofing materials and solutions for various applications, including but not limited to automotive, residential, commercial, and industrial environments. Our products are designed to reduce noise and improve acoustic quality.
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information during any registration or purchase process.
- Use our products and services only for lawful purposes and in accordance with these terms.
- X (formerly Twitter)
- Not engage in any activity that could harm or disrupt our services or systems.
4. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Mute-X or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
5. Orders and Payments
- Pricing: All prices are listed in USD and are subject to change without notice.
- Payment: We accept various payment methods as indicated on our website. Payment must be received in full before we process your order.
- Shipping: Shipping costs and delivery times vary depending on your location and the products ordered. We are not responsible for delays caused by shipping carriers.
6. Returns and Refunds
We accept returns of unopened and unused products within 30 days of delivery. To initiate a return, please contact our customer service team. Refunds will be processed to the original payment method within a reasonable timeframe after we receive the returned products.
7. Limitation of Liability
To the maximum extent permitted by law, Mute-X shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our products or services. Our total liability shall not exceed the amount you paid for the specific product or service in question.
8. Indemnification
You agree to indemnify and hold harmless Mute-X, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our services or violation of these terms.
9. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
10. Changes to Terms
We may update these Terms of Service from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the new terms.
11. Governing Law
These terms are governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Wayne County, Michigan.
12. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
Mute-X
35245 Schoolcraft Rd
Livonia, MI 48150
Phone: 734-427-6600
Email: sales@mute-x.com
